Leadership Support Specialist

Oak Ridge Associated Universities (ORAU) is seeking a Leadership Support Specialist for employment at The East Tennessee Economic Council. This is a full-time, permanent position with ETEC.

The East Tennessee Economic Council (ETEC) is a nonprofit membership organization that fosters collaboration among business, government, academia, and community leaders to promote economic development and address regional challenges. ETEC serves as a platform for networking, advocacy, and sharing ideas to advance innovation, workforce growth, and regional prosperity.

At East Tennessee Economic Council (ETEC), we thrive when our people thrive. We’re currently looking for a Leadership Support Specialist to be a supportive force who empowers our organization. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. ETEC has a small efficient professional team environment that emphasizes communication, collaboration and cross-training. ETEC’s 250 member companies are amazing to work and interact with, providing opportunities to be creative, learn, and grow. As a result of our growing scope of work, we would like to add a Leadership Support Specialist to our team.

Objectives of this role:

• Support the President and provide additional support to all team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently
• Manage communication with members. Enable the team through administrative, events, communication, and membership support so that ETEC can grow and expand into new opportunities and objectives.
• Plan and orchestrate work to ensure that priorities are met, organizational goals are achieved, and best practices are upheld.

Responsibilities:

Administrative Support

• Scheduling meetings for the President and staff, taking meeting notes, copying and distributing agendas, assisting with President's emails, scheduling key gatherings, committees, and sending reminders for committee meetings.
• Event support- (large and small events) Securing catering, venue coordination, hotel blocks, helping with décor, setting up rooms for meetings.
• Manage and prioritize incoming communications and requests, exercising discretion in determining the appropriate course of action.

Marketing and Communications Support

• Updating event webpages, ordering printed materials and banners, creating emails for event marketing under the direction of the VP, and assisting with editing and posting video recordings of Friday meetings.
• Assembling weekly e-newsletters
• Analyze communication metrics (e.g., email open rates, website traffic).

Membership Support

• This role involves managing membership processes and outreach efforts to support retention and engagement and revenue.

Operations Support

• Maintaining inventory, purchasing supplies, and running errands as required.
• Manage the meeting space, including but not limited to reservation calendar, tours of the space, demonstrate the A/V system, entrance and exit procedures.
• Coordinate A/V and maintenance support as needed for the organization.

• High School Education + 5 years of experience
• Excellent written and verbal communication skills.
• Strong time management skills and the ability to organize and coordinate multiple concurrent projects.
• Proficiency with Gsuite, Microsoft Office suite (Outlook, Word, Excel, Powerpoint, Teams), Zoom and an aptitude for learning new software and systems.
• Versatile and collaborative team members with a proven ability to adapt to evolving circumstances and confidently tackle challenges with a solutions-oriented approach.
• Demonstrated ability to uphold strict confidentiality regarding sensitive company and employee information

Preferred Qualifications:

• Experience in nonprofit management or economic development organizations.
• Knowledge and experience in CRM systems.
• Knowledge of Oak Ridge federal missions and industries that ETEC represents